me&u March Wrap Up: 5 headlines from the hospitality industry last month

March was a big month for hospitality around the globe! Check out me&u's roundup of the key headlines and news from the industry below.

Hospitality educators to discuss the future of hospitality careers and boost confidence in a post-pandemic business environment

Hospitality educators will engage in stimulating dialogue on the future of hospitality education and career progression within the industry, as well as looking to implement innovative ways to boost confidence and help the industry move forward in a post-pandemic world. Faced with the “Great Resignation”, the levels of churn and turnover within the hospitality workforce has meant that venues are facing staff shortages, reduced capacity, and lower revenue. 

A Senate committee formed in 2019 has finalised their investigation made 19 recommendations to stop the unlawful underpayment of hospitality workers

Following a string of high-profile cases of underpayment in celebrity headed restaurants, the Senate committee found that current legislation and regulations left gaps in pursuing reconciliation for wage and superannuation theft. The committee has made 19 recommendations to tighten laws and regulations, including changing the Fair Work Act to outlaw wage theft, increase penalties for wage theft, and make it illegal for employers to pay staff under the minimum wage.

A recent survey shows 71% of female hospitality workers considered quitting the industry due to lack of progression, low pay, and unsocial hours

The Director of Bristol Food Union spoke to a survey that indicated that 71% of female hospitality workers considered quitting the industry due to poor working conditions and lack of career progression, as well as a lack of understanding around pay and working hours. The survey also found that only 27% of female workers felt comfortable discussing pay rises or wage disparities with their managers, and 25% of women felt that their manager shared specific steps on working towards a promotion.

The beginning of cruise season has allowed a sense of normalcy to return for tourism and hospitality business owners

The Vancouver Port Authority estimates that the city will see 310 cruise ship calls in 2022, which is up 7.6% from the 2019 season pre-COVID. Although the cruise ships won’t be as filled as they were prior to the pandemic, occupancy is expected to rise as the season progresses. Hospitality business owners are preparing their venues for an influx in tourists as a result of the cruise season, instilling confidence in the industry as the world recovers from restrictions, lockdowns, and COVID outbreaks.

Hoteliers are pulling out all the stops to lure new hires amid the Great Resignation

As the hospitality and travel industries being two of the hardest hit by the Great Resignation, hoteliers are pulling out all the stops and getting creative in order to attract new staff amid mass staff shortages. There’s no doubt that the hospitality industry is not very family friendly, however EOS Hospitality group is hoping to change that by introducing 10 weeks of 100% paid family leave, as well as raising their minimum wage across all 37 of their resorts for the 2022/23 ski season, a move which would result in roughly $175 million in added labour expenses.