Velocity
Through this partnership guests can link their me&u and Velocity accounts to earn Velocity Points when they order via me&u or Pay with Points at thousands of participating venues across Australia, making every meal more rewarding
How it works for
venues
A me&u x Velocity promotional banner will appear at the bottom of your venue’s me&u menu when a guest scans your QR code. The banner will remain visible for up to 9 scans after which it will automatically be removed. There will be no change to your existing me&u menu or checkout flow.
Your venue will be featured under the ‘Earn & Pay with Points’ section on the Velocity website’s interactive map, helping guests discover participating locations.
Once a guest links their Velocity account, they’ll automatically earn Points on eligible transactions - meaning nothing changes in their ordering or payment process.
When guests choose to pay with Velocity Points, they’ll still order and pay through me&u as usual. The option to pay with Points is prompted separately in the Velocity app post transaction. This happens entirely outside of me&u and does not affect your payouts or reconciliation, which will continue as normal.
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Free
promotional
material
Request free me&u x Velocity branded collateral or download free me&u x Velocity branded assets
Please note any use of the Velocity brand, logo, or Points language must follow approved co-branding guidelines to ensure consistency and compliance with Velocity’s brand and legal requirements. The partnership is with "Velocity", not "Virgin".
Velocity works alongside venue loyalty programs
Velocity Points can be stacked with any loyalty program that is already integrated into me&u, a few examples are:
The Pass
me&u Rewards
Zen Global
Aura
Como
Frequently
asked
questions
The partnership between me&u and Velocity Frequent Flyer is **ongoing**, with no current end date.
As with all integrations, we’ll continue to monitor performance and engagement, and any changes will be communicated to venues in advance.
At this stage, venues cannot self-fund or issue their own Points. All Points are currently funded by me&u as part of the partnership.
However, if you are interested in running your own Points promotion in the future, please reach out to your Account Manager or email gina@meandu.com.
We understand there may be instances where you feel this partnership could affect another. Rest assured, the Velocity affiliation sits with me&u, not at a per-venue level.
If you’d like to discuss your circumstances further, please contact your me&u Account Manager or email gina@meandu.com.
Currently, Pay with Points is only available on eligible transactions made with Visa Debit (via Apple Pay or Google Pay) or Visa Credit cards.
me&u and Velocity are exploring expansion to other card networks, including Mastercard, in early 2026. Updates will be communicated once confirmed.
No. There are no additional costs or fees for participating venues.Velocity Points earned by guests are fully funded by me&u as part of the partnership.
The me&u Support team manages all missing Points claims on behalf of venues.
Customers are directed to contact support@meandu.com with their receipt and mobile number — there’s no venue action required.
Only the minimum necessary data is shared to facilitate Points earning and redemption - e.g. Velocity membership number and transaction value.No personal or contact details (such as email or phone number) are shared with Velocity.
When your venue upgrades to me&u 2.0, the Earn Velocity Points functionality will automatically activate — giving guests the ability to earn as well as spend Points.
Want to know more?
For questions about eligibility, setup, or reporting, contact your me&u Account Manager or email support@meandu.com.
