The all-in-one reservations, voice AI & functions platform
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"If it can work at Aria, it can work anywhere. We’re very happy with the product. The most compelling thing is that it’s reservations, functions and voice in one platform, and completely AI-enabled. Co-designing this product, we’ve never seen anything like the pace of me&u on this. It’s quite exceptional."
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Elliot Solomon
Chief Executive Officer, Solotel Group
RESERVATIONS
Reservations, reimagined.
A reservations platform that maximises revenue at peak times, knows every guest, and gets smarter every week.
Key features
Brand it
Custom branding on the guest-facing flow. Your brand, not the platform's.
Report it
Org-level reporting across all your venues with centralised dashboard.
Ask it
Natural language querying. Answer in seconds, no analyst required.
Track it
Know exactly which Meta and Google ads are resulting in bookings with ad attribution.
Edit it, all at once
Bulk editing for multi-site groups. Change a setting once, push to every venue.
VOICE AI
Voice AI built in, not bolted on.
Every call, every question answered
Handles 70-80% of calls because it actually understands what guests are asking
Feels human, sounds local
Local voice options that reflect your brand, not a generic accent
Knows them, knows you
"Hi John" ... "Yes, the seats on that table have chair backs."
VIP escalation
Recognises the guest and routes to a human when it matters
Real-time transcripts
Central teams see what's happening live, step in when needed
Gets smarter over time
Q&A bank, human-reviewed, improves every week
New in Reservations
More ways to fill every seat
Packages
Sell multiple experiences in one booking
Guests book a wine tasting, lunch and a paddle boat in one widget flow, with a single payment. Bundle them at a discount to lift spend per booking.
- Multiple bookings in one flow
- One payment for the whole package
- Discounted bundle pricing
- Only on me&u
Ticketing
Sell tickets and scan them at the door
Guests get QR tickets your team scans on arrival, with every event managed from the same guest list and floor plan you run service from.
- QR tickets sent to every guest
- Scan on the door from any device
- Set ticket availability qty per event, not just ticket type
- Ticket order history viewable in guest profile
Waitlist
Turn walk-ins into a queue guests can see
Hosts add walk-ins from an iPad at the stand, or guests scan a QR code to join. Everyone sees their place in line and how long they'll wait.
- Add walk-ins from the host stand iPad
- Guests join by scanning a QR code or kiosk mode
- Live place in line and wait time
- Separate waitlists for different areas
Pre-ordering
Take food orders before guests arrive
Guests choose each course when they book, so the kitchen can prep ahead and service runs smoother on your busiest nights.
- Guests pre-order from your menu when they book
- Orders saved against the booking
- Kitchen can prep ahead of arrival
- Ideal for groups and set menus
Co-designed with top enterprise operators
Elliot Solomon, CEO at Solotel
GUEST Journey
Every interaction.
One guest profile.
When a regular calls, you know who they are before they finish their sentence. When they book, the system remembers what they like. When they come back, everyone on your team sees the same context. Most operators say they want this. Most can't, because their data is scattered across their reservations platform, their POS, their CRM and their voice tool. me&u brings it together because it was built that way.
Built with AI
More is possible when AI is the foundation from day one
Built in 12 months, not 5 years
Reservations used to be a 3-5 year build to match category leaders
Built by the world’s top AI-native engineers
Developed in partnership with operators
Powerful AI features unlocked
Natural language reporting
AI assistant suggested actions
Voice AI that handles 80% of calls and prevents lost revenue
Reduces manual processes and automates daily shift briefs
We ship in days, not quarters
Customer feedback reflected
in the product fast.
in the product fast.
Built on AI foundations, not bolted onto legacy tech.
A technology partner for the future, not the past.
Everything ALL-In-ONE
Power every part of your guest experience with me&u
One platform.
One guest profile.
One guest experience.
INTEGRATIONS
Launch Partners
COMING SOON
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COMING SOON
FRICTIONLESS
A frictionless booking experience for 17m Aussie users
4.8/5 product rating
28m+
Unique users globally
73%+
Of Aussies aged 18-60 have used me&u in the past year
6,000+
Locations around the world use me&u
Billions
Of user data points, powering personalisation
