Hotel ordering system
Hotel luxuries are no longer confined to in-room dining
Let guests order food, drinks and hotel luxuries from their room, table, poolside or conference floor. A fully integrated solution that works with your PMS and POS.
No app required
Connects to your PMS + POS
Fully customisable
State of the UK Menu 2026
UK venues are leaving money on the table through
their menus. This report shows exactly where it is and
what to do about it.
their menus. This report shows exactly where it is and
what to do about it.
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25m+
Unique users globally
+30%
increase in average order value
Billions
of orders processed
>97%
Customer satisifaction score
"We started in restaurants, and we're now live in over 7,000 venues. Food and beverage is still our bread and butter, so it felt like the natural next step to solve the disconnected systems problem hotels are facing using our deep point of sale integrations, connecting through to hotel property management systems as well."
Mitch Etherington
Director, Growth (USA)
What is a mobile ordering system for hotels?
A hotel mobile ordering system allows guests to browse a digital menu, place orders and pay for food, drinks, merch and other amenities directly from their smartphone.
Guests scan a QR code, which can be made available in their room, resturants, lobby, poolside or even conference rooms, allowing them to order whereever they choose.
me&u is the leader in digital ordering, helping businesses improve guest experience and optimse their menu to increase average order size, generating real revenue lift.
Guests scan a QR code, which can be made available in their room, resturants, lobby, poolside or even conference rooms, allowing them to order whereever they choose.
me&u is the leader in digital ordering, helping businesses improve guest experience and optimse their menu to increase average order size, generating real revenue lift.
Why hotels choose me&u
Directly integrates with your POS & PMS
No middleware or manual work arounds required
Payment flexibility
Guests can choose to be billed directly to credit card or charge it to their room
Increased order size
Drive higher spend with personalised prompts, like upsells or complementary add‑ons.
Multi-restuarant ordering
Guests can order from mulitple restaurants in your hotel in the one transcation
Built-in reputation management
Capture instant feedback while guests are in-venue and prevent negative online reviews.
Rich customer data
Get roll‑up performance at the parent site plus per‑vendor insights for payouts, forecasting, and optimisation.
Custom to your brand
Track sales and fees per vendor to streamline payout calculations and reduce end‑of‑week admin.
Why guest love me&u
No app needed
Guest scan a QR code and can start placing an order immediately
Order ahead or take out
Guests can choose how and when they want to order, providing ultimate flexibility.
International menu friendly
Guests can feel comfortable knowing they can order in their own language with the help of a visual menu.
Unique to every guest
Their order history is available at any of your hotels, allowing guests to reorder their favourites easily.
Remembers what they loved
Repeat orders, at their finger tips
THE DIFFERENCE
While others built a check-in service, we built the menu
Guest-experience platforms bolt a food menu onto a digital directory. We've spent a
decade obsessing over food and beverage ordering, helping businesses optimise menus, lift order value and process orders at scale.
With me&u, food and beverage isn't a feature. It's the foundation.
decade obsessing over food and beverage ordering, helping businesses optimise menus, lift order value and process orders at scale.
With me&u, food and beverage isn't a feature. It's the foundation.
Concierge first platforms
A digital directory with food added later
Generic menus, no merchandising or upsell
Ordering limited to the room
F&B treated as an add-on
The me&u difference
An ordering platform, built for F&B first
Menu optimisation and upsell that lifts every order
Order from anywhere; table, pool, lobby
Proven at scale, integrated into your PMS + POS
AVAILABLE EVERYWHERE
At your guests fingertips
Make your menu more accessible than ever and give them that premium experience by letting guests order when, where and whatever they want.
In room dining
With visual menus and easy re-ordering, late-night snacks just got a whole lot easier for guests.
Order to table
Grow average spend and total orders per customer while they kick back with in-seat ordering.
Multi-vendor ordering
Can't decide between the ribeye from the steakhouse or the burger from downstairs. Now they can have both.
Poolside
Proviide the ultimate luxury for your guests, and let them order drinks by the cabanas.
115+ INTEGRATIONS
More integrations than any competing product
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SUPPORT
Here to serve, with 24/7 human support
24/7
Live, human support
>97%
Satisfaction score
<30 sec
Average response time
365
Days per year
