Revolutionising Dining: How QR Code Technology is Reshaping the Restaurant Experience

As the world emerges from the pandemic, the restaurant industry continues to face challenges in hiring and retaining staff while dealing with rising operational costs. However, there is a surprisingly simple and affordable solution that is helping restaurants not only survive but thrive in the post-pandemic era. Enter QR code technology – a game-changer that is reshaping the dining experience. Let’s explore how this technology is transforming the industry, making dining out more affordable, efficient, and enjoyable for both customers and restaurant owners.

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THE CHANGING LANDSCAPE:

COVID-19 had a profound impact on various industries worldwide, with the food and hospitality sector being hit the hardest. In 2020 alone, over 110,000 eating and drinking establishments shut down across the United States. Restaurants, clubs, and bars are struggling to find and retain staff, while operational costs skyrocket due to record inflation. However, there is a silver lining in the form of QR code technology

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DINING OUT VS GROCERY SHOPPING:

Contrary to popular belief, dining out can often be more cost-effective than buying groceries. According to the most recent Consumer Price Index report, the price of groceries increased by 13% in September 2022, while the cost of dining out only rose by 8.5%. Moreover, the resurgence of Happy Hour has led to a 27% increase in this social tradition, thanks to more people working from home and offices returning to full swing.

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THE LABOUR SHORTAGE:

One of the pressing issues faced by restaurants is the ongoing labour shortage. Despite the favourable circumstances for the industry, with more people dining out, over 60% of dine-in restaurants report not having enough staff to meet the demand. This shortage can be attributed to various factors where workers are now pursuing alternative careers, further education, or remote work opportunities

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EMBRACING TECHNOLOGY:

Restaurant wait times have become a common complaint, pushing the limits of diners' patience. In 2022, the average wait time increased to 35 minutes compared to 22 minutes in 2021 and 16 minutes in 2020. Furthermore, questions like "Where are the drinks?" and "Where is the server?" echo throughout establishments struggling to handle the influx of customers with limited staff 

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ME&U - SCAN ORDER AND PAY:

The restaurant industry has been the least open to new technology, usually relying on good old fashioned pen and paper to take orders. With over 86% of the global population owning smartphones, me&u has an answer served up at your table.

Enhance your dining experiences with me&u. With a simple scan, customers can immerse themselves in an interactive virtual experience. This familiar, interactive, and fun technology enables guests to explore visual menus, receive personalised suggestions, and place orders seamlessly.

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BENEFITS FOR RESTAURANTS AND CUSTOMERS

me&u’s QR code technology allows restaurant and bar owners to customise their virtual menus, showcasing daily specials and promotions while tracking customers' dining preferences to incentivise repeat business. Managers can optimise their labour force, enabling servers to spend more time enhancing the guest experience rather than taking orders. me&u’s at table ordering option increases order accuracy, reduces fraud risks, and eliminates the likelihood of slow service or inaccurate orders.

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