Power your end-to-end guest experience
with me&u
From calls to bookings, orders, payments and post-visit marketing
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The Numbers
Australia’s most trusted dining out platform
4.8/5 product rating
28m+
Unique users globally
73%+
Of Aussies aged 18-60 used me&u in the past year
6,000+
Locations around the world use me&u
Billions
Of order data points, powering personalisation
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“The future of dining experiences is personalising every touch point in our customer journey - me&u is the only company truly enabling this.”
Paul Waterson
CEO, Australian Venue Co
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RESERVATIONS
Reservations, reimagined.
A reservations platform that maximises revenue at peak times, knows every guest, and gets smarter every week.
Key features
Brand it
Custom branding on the guest-facing flow. Your brand, not the platform's.
Report it
Org-level reporting across all your venues with centralised dashboard.
Ask it
Natural language querying. Answer in seconds, no analyst required.
Track it
Know exactly which Meta and Google ads are resulting in bookings with ad attribution.
Edit it, all at once
Bulk editing for multi-site groups. Change a setting once, push to every venue.
Reservations
Co-designed with top enterprise operators
VOICE AI
Voice AI built in, not bolted on.
Every call, every question answered
Handles 70-80% of calls because it actually understands what guests are asking
Feels human, sounds local
Local voice options that reflect your brand, not a generic accent
Knows them, knows you
"Hi John" ... "Yes, the seats on that table have chair backs."
VIP escalation
Recognises the guest and routes to a human when it matters
Real-time transcripts
Central teams see what's happening live, step in when needed
Gets smarter over time
Q&A bank, human-reviewed, improves every week
GUEST Journey
Every interaction.
One guest profile.
When a regular calls, you know who they are before they finish their sentence. When they book, the system remembers what they like. When they come back, everyone on your team sees the same context. Most operators say they want this. Most can't, because their data is scattered across their reservations platform, their POS, their CRM and their voice tool. me&u brings it together because it was built that way.
Everything ALL-In-ONE
Power every part of your guest experience with me&u
One platform.
One guest profile.
One guest experience.
CASE STUDIES
Increase spend per head, overnight
“Comparing table service to me&u our cocktail sales have increased by 300%.”
“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”
"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"
Multi Vendor Operator Annual Report
The benchmark for Food Halls. An in-depth analysis of multi-vendor ordering trends, guest spend behaviour, and revenue benchmarks in the UK, built on real operator input + me&u ordering data.
Connect CRM
A guest data & CRM platform, built for hospitality brands. Create lasting relationships with your guests while increasing engagement, retention and revenue.
Loyalty
Better rewards. Boost repeat visits with rewards and incentives that your guests actually care about.
Crew & Staff Upsells
Give your servers superpowers and manage your guest experience on the fly, with our staff app Crew.
Spots by me&u is launching soon
One place for saving and sharing recommendations with friends
115+ INTEGRATIONS
More integrations than any competing product
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ENTERPRISE APIS
Connect your stack and workflows with reliable APIs
Seamlessly integrate me&u with the tools that matter in your stack and workflows.
SUPPORT
Here to serve, with 24/7 human support
24/7
Live, human support
>97%
Satisfaction score
<30 sec
Average response time
365
Days per year